Unified Communications as a Service Regains Losses during Storms
It’s that time of year again. Blizzards like Winter Storm Juno are ravaging the North-Eastern United States. People are snowed in and can’t get to work. The effects of the storm will be felt across seven states this year—meaning more SMBs and Enterprises will grind to a screeching halt in 2015 than did this same time last year.Businesses across the country will take a hit in sales and service departments, delayed by loss of employee manpower and lack of customer activity.
So now seems like the right time to continue the discussion on enterprise technologies that facilitate mobility and remote work during bad weather and emergencies. The market for UCaaS is growing rapidly, and UCaaS is seeing widespread adoption in organizations of all sizes. If you’re at home right now thinking “maybe it’s time I start thinking about facilitating remote work environments for our team,” then I suggest you take a look at last year’s article, published in it’s entirety, below.
Winter Storms Ion and Hercules, followed by a polar vortex, are spreading a swath of heavy snow across the American Midwest and ushering in dangerously cold temperatures throughout the United States. As of Monday, there were more than 100,000 people across six states without electricity, with temperatures continuing to fall. Flights have been canceled nationwide, and people are staying indoors.
It hasn’t been this cold for almost two decades in parts of the Midwest and Southeast, and businesses across the country are feeling the weight of the storm hit their bottom lines.
What many people don’t know is that having Unified Communications as a Service (UCaaS) in place means that businesses can actually stave off some of the sales losses seen during cold weather outbreaks.
Inclement Weather and Remote Workers
Firms that have adopted UCaaS or cloud-based communications could find that it curbs the amount of revenue lost from storms during the winter. The Centre for Economics and Business Research (CEBR) estimates that cold weather snaps can seriously affect small and medium sized businesses. While places reliant on foot traffic are most at risk, any business can be beset by weather delays.
Working remotely, or in the cloud, is increasingly feasible and beneficial thanks to services like UCaaS. Tools like softphones, instant messaging, and audio and video conferencing can keep your business up and running even in the worst weather conditions.
How UCaaS Solutions Can Help
By giving your employees access to cloud computing services such as remote desktops and softphones that can be accessed from home or at work, organizations can ensure that employees are continuously able to do their jobs even if they cannot physically get into the office. This allows you to keep employees safe when conditions are too dangerous to travel without losing, what many times can end up being multiple days of, employee productivity.
UCaaS is one of the few services that can offer the tools required to help keep businesses communications running smoothly. This is critical for organizations that rely on communication for their revenue. In the normal course of doing business, or remotely during inclement weather periods, Unified Communications Solutions can:
- Integrate email, voice and instant messaging into a cohesive communications system so all employees can stay in-touch as needed.
- Provide access points to all data used by your organization, so users can communicate with others inside and outside their organization more easily and more quickly.
- Lower overall IT and telecommunications costs, particularly for labor, because of the inherent economies of scale available with an integrated communications platform.
- Provide access to carrier-grade communications that deliver consistency with easy-to-use functionality.
UCaaS solutions are just one of many cloud-based solutions businesses can utilize to protect themselves during inclement weather.
In the event of a cold weather snap, the right UCaaS solution can easily adapt to your changed situation without any extra spending on your part. These services house your businesses data in centers that are part of global networks. This ensures that once your data is backed up, it is mirrored in multiple data centers across the globe, meaning that there is more than one copy of your data to rely on in the case of a disaster or emergency.
With these types of disaster recovery options, it becomes easier to see how UCaaS and cloud-based services can help create a safe and secure solution to protect your businesses applications and data, helping to insure your businesses against losses caused by winter weather storms.