VoIP Phone System with Unified Communications

VoIP Phone System with Unified Communications

VoIP phone systems come in many different varieties and it’s important to understand the differences.

There is VoIP internal and VoIP external.  VoIP internal is voice traveling across your internal office data network.  VoIP external (SIP) is voice traveling over the internet to reach your office as an outside phone call.

The NEC unified communications server can do both, neither, or a combination of the two.  NEC IP phone system can have digital terminals with SIP lines, it can have IP phones with analog lines, or it can have IP phones with SIP lines.  Hosted VoIP providers, like NEC and Star2Star, offer only IP phones with SIP lines and they have to be your phone carrier as well.

Because the NEC phone system is so flexible, you can start with IP phones with analog lines until your phone carrier contract is up and then switch to SIP lines.

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SIP lines give businesses the ability to have DID (direct inward dial) numbers, i.e. ten digit personal phone numbers.  SIP automatically has Caller ID and you can choose the outbound caller ID number callers receive, on a per phone basis.  SIP comes in over your current internet circuit and costs much less than regular analog lines. If you get Enhanced SIP service you have the ability to log into a web portal to change where your main number rings in.  Can’t get to the office because of the weather?  Simply point your main number to a cell phone or home phone, from anywhere, on any device.

Connecticut Communications acquired New England Communications in October, 2015.  Because of this, Connecticut Communications currently has ten (10) NEC certified field technicians making us the largest NEC dealer in the state of Connecticut.  We have offices in North Haven, CT and Rocky Hill, CT.  Please contact us for a free consultation to see if a VoIP phone system is right for your business.

North Haven: 203.985.1000
Rocky Hill:  860.529.3200

April 2016 Connecticut Communications Newsletter

April 2016 Connecticut Communications Newsletter

Read about the April 2016 Newsletter from Connecticut Communications on TELECOMMUTING.  We all want to telecommute at some point, but some need to telecommute all the time.  Regardless of how often, NEC has a solution that will allow users to work from home and appear as if they are in the office.  Unified Communications allows a worker to work from home on a VoIP phone that connects to the internet.

Telecommuting

Work From Home !

Your office phone extension can be installed in your home.  Connecticut Communications can install an NEC VoIP phone in your home.  That phone will work exactly like your office phone.  It can have the same extension, voice mail, etc.  You can intercom other employees, transfer calls to them or just let the office voice mail handle the call.  It gives you the flexibility you need when you need to be home.

Must have internet access at home.

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Contact Connecticut Communications for more details.  Scott@ctcom.com or  203-985-1001.

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Maintenance

One free tech visit per year to upgrade your NEC software and install new phone labels, curly cords and perform preventative maintenance.

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Wireless Headset

No more neck pain with this headset…add a lifter to answer away from your desk

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Video Surveillance

Keep track of your office surroundings with high resolution video cameras.  Watch live from your smartphone!