Is Comcast’s Phone System Offering Really a Phone System?

Comcast has recently starting selling a business phone system called Business VoiceEdge.  Comcast claims that Business VoiceEdge has a variety of features for your business phone. However, it is really a cloud based virtual PBX and all you have in your office are IP telephones.  Without premised based phone system equipment at your office, you lose valuable phone system features, such as these ten (10) features you take for granted;

1) Overhead Paging throughout the office.

2) Analog ports for cordless phones, conference phones

3) Door boxes for people entering your facility

4) Call Center Application

5) Integration with Microsoft Outlook

6) Call Recording

7) Move the PBX, if needed.  With Comcast, must stay within Comcast territory

8) Enterprise IP cordless phones

9) Conference Bridge for up to 16 callers

10) If you lose Comcast service, you have no internal communications.