Improve Business Performance with MiCloud Connect

MiCloud Connect (formerly ShoreTel Connect), is a VoIP business phone system that was designed to be extremely user-friendly from deployment right down to the last feature.  Practically plug-and-play with your existing ShoreTel or Mitel phone system, it was designed with built-in operational redundancies to provide the highest reliability and business communications continuity.  In terms of security, their real-time transfer protocol keeps your data protected.

Built on the Concept of Simplicity

The idea behind MiCloud Connect is to empower users by making it super easy to operate, enabling them to focus on business rather than the technology.  This intuitive communications platform integrates with value-added services and applications, making it a scalable solution that accommodates growth and change over the long term.

It works just like a traditional phone system with all the features you count on to deliver an outstanding customer experience from your desk phone or mobile device:

  • Call Transfer
  • Extension Dialing
  • Conference Dialing
  • Call Forwarding
  • Presence

The real power of this solution lies within the unified communications (UC) collaborative tools so your organization can take business communications to the next level.  This means they will have the power to leverage:

  • Instant Messaging
  • Audio & Web Conferencing
  • Video Calling
  • Desktop Sharing

These additional features increase worker flexibility and maximize the technological benefits whether workers are in the office or on the road.  This solution also brings users closer to the customer by being able to respond/react more quickly, and collaborating more effectively with colleagues and partners all while keeping costs under control. 

Mitel MiCloud Benefits:

  • End-to-end service
  • Robust design
  • Feature-rich
  • Offers business communication flexibility
  • Exceptional user experience

Cloud-Based, End-to-End Solution

With MiCloud Connect being an end-to-end solution, your job gets a little easier.  This system puts your telco, carrier and services provider services under one roof.  That includes call plans, phones, installation and support.  Because the system operates in the cloud, the burden of maintaining your phone system shifts from your internal IT department, to Mitel.  That includes software updates, data back-up and security.

Deployment is plug-n-play, and you can scale up or scale down as your business grows or to accommodate seasonal fluctuations in your business. It’s that easy.

Solid, Reliable, Secure

Users can communication with confidence, and your organization can rest assured that Mitel has taken security to the next level with a major investment into making sure their data center is highly secure considering a rapidly changing internet landscape.  The steps they’ve taken to protect phones, carriers and apps against hackers. 

To learn more about MiCloud Connect and how easy it is to get started, please complete the form below and a representative will contact you.