10 Ways MiCloud Connect Makes Your Job Easier
This post was originally published on mitel.com
2020 forced most American businesses to work from home for at least some period of time, and now most organizations have remained either remote or are operating in a hybrid model. This transition to remote work brought about dozens of different collaboration tools that people and businesses use to communicate, but having so many different options makes communication more complex.
However, collaboration doesn’t have to be so complex. MiCloud Connect is a VoIP phone system that puts all of your communications and collaboration tools in one place, which means you can transition from one channel or device to another – and never skip a beat in the process. Here are 10 ways Mitel MiCloud Connect simplifies collaboration – and makes your job easier.
1. Never lose your place with one stop for communication.
How much time do you waste by losing conversation threads? MiCloud Connect makes all your communications available from a single hub on your desktop. It’s always there but never in the way. Keep an eye on every call and message, and never lose sight of important details.
2. Work from anywhere, together.
Gone are the days when teams worked in close proximity and shared a simple project document. Nowadays, team members can be anywhere – at home, on the road, even in another country. Hybrid and remote workers need virtual rooms to get things done. With Mitel, everyone on the team can chat, share tasks and collaborate on documents, all within a single workspace.
3. Take the conversation smoothly from text to voice with ad-hoc meetings.
Big deal on the table? Need fast thinking and even faster decision making? MiCloud Connect helps you connect with the one person who has the information you need to close the deal – at the precise moment you need their help. With one click, start a meeting and complete follow-through by assigning tasks.
4. Respond to important messages faster with visual voicemail.
Nothing ushers in a greater sense of urgency – and stress – than checking your voicemail after a long morning of meetings. Mitel has this covered. With visual voicemail, messages are transcribed and sent to email so you can scan and prioritize whom to call back first.
5. Get to the right person at the right time.
The flexibility to work anywhere is a benefit – except when an answer is needed fast. With presence, employees make their whereabouts known to everyone in the organization. So, when a customer calls asking the question only a subject matter expert can answer, everyone knows where and how to reach them.
6. Stay on-track by setting agendas up front.
One of the top causes of unproductive meetings is the failure to set an agenda. When you create a meeting, invite in MiCloud Connect. You have the option to create a timed agenda. Attendees know up front what will be discussed and how much time will be spent on each item. Your meetings stay on track and are more productive.
7. Be as productive on the road as you are in the office.
Working outside the office is often frustrating because employees don’t have access to the tools they have in the office. MiCloud Connect’s business telephone system transforms this experience. With its mobile apps, employees can take the office anywhere and get the same experience on the road as they do at their desk. Whether in the office or on the road, they can join a meeting with a single click, without the need to enter those cumbersome participant codes. It’s that easy.
8. Your CRM is your best friend
Help them choose! When you integrate your Mitel VoIP phone system with your CRM application, salespeople never have to switch between the two. They stay in the CRM to make and receive phone calls. Plus, it saves them from the dreaded task of data entry. Just by answering their phone, items are automatically added to their to-do lists.
9. Convenient Integrations
Sales teams shouldn’t be the only ones who have all the fun. Mitel integrates seamlessly with Microsoft Outlook and G Suite, easing adoption of your new business phone system throughout the organization.
10. Do more, spend less.
Here’s one last thing you might not know (and it may be the best part): you can have a seamless and reliable communications and collaboration tool without breaking the bank. Our business telephone system plans and pricing are flexible and designed to adjust to your business needs.
To get started with your new Mitel business phone system, please reach out to the experts at Connecticut Communications today. With our extensive experience in the cloud computing space, we can promise seamless integration of your new business telephone system. All you have to do is contact us to get started.