10 Ways MiCloud Connect Makes Your Job Easier This post was originally published on mitel.comhttps://www.mitel.com/blog/10-ways-micloud-connect-makes-your-job-easier 2020 forced most American businesses to work from home for at least some period of time, and now most organizations have remained either remote or are operating in a hybrid model. This transition to […]
Learn the sequence of events that will help make your move easier. It might be best to move your existing phone system, or it might make sense to install a new VoIP unified communications system.
InACD yields live call reporting on calls in queue for a particular department. Managers, from their PC, can instantly see how many calls are in queue, see the longest wait time
Have you ever wondered what all the fuss is about with SIP trunking? Well, for starters, not only can SIP trunking improve communication and collaboration, it can also significantly lower your IT costs
The NEC SV8100 VoIP unified communications server has a conference bridge card that connects to your LAN and phone lines. Easily setup conference calls with email notification.
EarthLink is offering a free 30-day trail of their Cloud backup service. Simply download their software and schedule it to backup your files after hours.
Winter Storms Ion andHercules, followed by a polar vortex, are spreading a swath of heavy snow across the American Midwest and ushering in dangerously cold temperatures throughout the United States.
Music on hold (MOH) is the playing of music to a caller placed on hold so they don’t hear silence. Callers calling into a VoIP phone system often get put on hold for a variety of reasons; being transferred to another extension or because the user needs
VoIP phone systems already realize the advanced features of connecting to the LAN. However, older PBX systems can also connect to the network to realize the same features of VoIP systems.
The productivity benefits of Unified Communications (UC) continue to be recognized as it moves into mainstream adoption. As organizations consider how best to deploy, there are a number of factors to consider.
The need for modernization among IT departments is a trend that is becoming increasingly relevant as IT departments are constantly faced with generational shifts in technology.
There are so many unified communications features available, come see first hand how these features will impact your business and how it will make you more efficient.
UNIVERGE Cloud Services UCaaS completely changes the way you purchase communications and redefines the way you communicate – truly empowering your workforce to become more agile
Connecticut Communications offers a premier Maintenance Contract to customers that have an NEC phone system, digital or VoIP. A maintenance agreement offers real value to the customer.
The NEC Meeting Center is a server blade that installs within an NEC phone system. It provides the end user with high quality audio conferencing, web collaboration and mass notification.
Our unified communications (UC) customers have always said that NEC provides highly reliable communications solutions designed to support their unique businesses
This month’s newsletter covers cloud computing. Put your PC in the cloud with virtual desktop. No longer do you need to worry about losing the data in your laptop or PC.
Coud security is a hot discussion topic these days. Security is one of the main reasons that many business leaders have been slow to adapt to the cloud. Keeping data on premises makes business and IT leaders feel more secure.
It’s estimated that telecommuters will total 3.9 million people by 2016.The question remains though—can work-from-home teams collaborate effectively with the help of technology?
Everyone has a large contact list in their smartphone, why not be able to call from this list using your office telephone? If you receive a call on your smartphone, answer it on your NEC office phone.
February’s newsletter from Connecticut Communications talks about the new NEC desktop telephone from NEC. It’s a tablet that works on an NEC phone system. It is very sleek and is packed with useful features.
Choosing a cloud and SaaS vendor can be tricky for SMBs with small IT organizations and larger corporations looking to lower operating costs. There are many benefits to choosing cloud or SaaS over on-premises but the route to those benefits is not always risk-free.
If you have a business that contacts customers to remind them of upcoming appointments, you can save a ton of time and money by allowing the NEC phone system to complete that task for you.
uMobility is a VoIP extension off of the NEC SV8100/9100 unified communications system. Each user can open the uMobility app on their smartphone for access to the phone system
People say moving to a new home and moving to a new office is something you only want to do once…because it’s so painful you never want to do it again.
This corporate desk phone integrates with the NEC unified communications system to show you presence status of workers, stock market quotes, weather information and much more.
What can unified communications as a service (UCaaS) bring to your business? The many companies that have deployed this technology to date answer that question with benefits like
NEC has a call recording device that you can use to record conversations. This is a very inexpensive way to record a few extensions. Read about NEC and their unified communications products.
This month’s newsletter is about music on hold for your NEC phone system. This device allows you to customize your own music on hold to play to your customers when they call you are put on hold.
In October, 2015, Connecticut Communications acquired New England Communications Corporation of Rocky Hill, CT.
We now have ten (10) NEC certified technicians
VoIP phone systems come in many different varieties and it’s important to understand the differences. There is VoIP internal and VoIP external. VoIP internal is voice traveling across your internal office data network.
The phone is unique in that the phone comes with 8 programmable keys that can be expanded to 16, 24 and 32 buttons by simply adding a license. The phone comes standard as 10/100 IP phone that can become a GIG IP phone by adding a license.
A customer called us when their PRI service went down. As usual, we called their carrier and reported the issue. The carrier mentioned that a fiber line was cut in the street and they will work to reroute the PRI so they can get service back.
The NEC Communications Server is extremely flexible and can handle a multitude of carrier line services. For instance, the NEC SV9100 can connect to regular analog copper phone lines
Frequently organizations adopt a “make-do” attitude when it comes to technology, primarily because the acquisition of new technology is often expensive and time-consuming to implement.
If you live in the northeast you’ve seen just how disruptive weather can be. Whether it’s blizzards, fire, hurricanes, tonados or earthquakes, Mother Nature’s wrath has a nasty habit of knocking business
A big part of unified communications is DID numbers, the ability for people to reach you with a single number. That DID number can simultaneously ring your office phone and your mobile phone
Regardless of how often, NEC has a solution that will allow users to work from home and appear as if they are in the office. Unified Communications allows a worker to work
Every company needs technology in order to run their business. And with technology comes the necessary infrastructure. Voice and data cabling to each workstation provides workers with connection to the outside world for phones and computers.
A paging system can be extremely important for some businesses. It can notify employees of an emergency, a phone call, a visitor or that the coffee truck is here. A paging system works best when it’s integrated to the business phone system.
You’ve already made the decision to update your business’s current communications system, which is great news. You’re well on your way to saving money and making it easier for your employees to work together.
The productivity benefits of Unified Communications (UC) continue to be recognized as it moves into mainstream adoption. As organizations consider how best to deploy, there are a number of factors to consider.
Everyone has a mobile phone, why not use it as your office phone when you are away from your office? This month’s Connecticut Communications newsletter talks about the NEC MLC app which turns your smartphone into your NEC office phone.
Connecticut Communications Maintenance program gives companies piece of mind, the latest software advancements and provides no hassle management of your NEC phone system.
NEC’s unified communications systems have mobility, voice mail to email, SIP trunks, Presence, Video Door Phone, Conference Bridge, Appointment Reminder, Broadcast Message
SD-WAN is new technology where software is used to monitor the internet connection and provide the best route for VoIP calls. Cable internet circuits offer the high seed internet for a low cost.
How can a new NEC phone system cost nothing? Connecticut Communications is offering a 4-line, 8 phone unified communications system installed for less than $300 per month
A few months ago, Connecticut Communications became an authorized Mitel phone system dealer. Our ten (10) technicians are ready to service your existing Mitel communications system!
Can your customer get a busy signal calling your business? If you have lines in a hunt group, you are creating a Dam… no caller should hear a busy tone, allow all callers to reach you.
