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Nextel Communications, a Fortune 300
company based in Reston, VA, is a leading provider of fully integrated, wireless
communications services and has built the largest guaranteed, all-digital, wireless
network in the country. The Nextel 4-in-1 service—Nextel Digital Cellular, Direct
Connect ®, Nextel Mobile Messaging and Nextel Online®;covers
thousands of communities across the United States.
Technology and Service Differentiation
Nextel uses a packet-based platform, the integrated Digital Enhanced Network (iDEN™)
technology, developed by Motorola. This all-digital technology provides exceptional sound
and transmission quality, using state-of-the-art methods that deliver these unparalleled
Nextel services:
- Digital Cellular
Customers experience crystal clear calls and guaranteed message delivery in a secure
environment, no matter where they travel within the Nextel National Network.
- Direct Connect ® Service
This digital walkie-talkie service lets customers get right through to business
associates, family and friends without placing a phone call.
- Nextel Mobile Messaging
The untethered power of the Internet keeps customers connected to clients, co-workers and
family with text, numeric and two-way messaging.
- Nextel Online®Service
Ranked #1 in wireless Internet service satisfaction since January 2002, according to
In-Stat/MDR Group, Nextel Web-based services provide anywhere access to office or personal
email, wireless-enabled Internet sites and company databases.
Product Innovation
In 2001, Nextel (in conjunction with Motorola) introduced the first Java™
technology-enabled wireless phones in the United States. Mobile professionals can
personalize and enhance their phones with the latest business tools and network
applications—and improve the quality of their professional and personal lives.
Nextel launched the Motorola iBoard™ in 2001, allowing customers to compose email,
manage address books and calendars, and use Java-enabled applications—all from a
wireless phone and fold-away, full-sized keyboard.
In late 2002, Nextel successfully launched the only wireless, handheld BlackBerry™
device, created by Research in Motion (RIM), that offers the full suite of Nextel wireless
mobile solutions: all-digital cellular, Direct Connect digital walkie-talkie service, text
and numeric messaging, email, Java technology and Nextel Online service.
International customers travel the globe with Nextel Worldwide™ service. Nextel
Internet-ready global phones operate on the iDEN network in the United States and
seamlessly move to GSM in more than 80 countries.
Target Audiences
The varied products and services of Nextel offer unrivaled drivers for success in key
business segments and verticals.
- Enterprise
Nextel serves 95 percent of America's Fortune 500 companies, helping corporations
and government enterprises add value through Nextel Wireless Business Solutions and
Customer Network Solutions.
- General Business
Demonstrating value and return on investment is another hallmark of the dedication of
Nextel to business customers in the wireless world. In fact, more than 90 percent of
Nextel customers are business users.
- Vertical Markets
The Nextel 2.5G nationwide network provides an unparalleled advantage over other wireless
competitors, making it possible to run custom data applications for specialized industry
segments. The focus on key industries enables Nextel to pinpoint customer needs.
Collaboration with market-leading partners—such as IBM, EDS and Microsoft—also
enables Nextel to offer unique solutions and improve the way business gets done.
Nextel specializes in serving the following vertical industries:
- Computer services
- Construction and building trades
- Education
- Field sales and service
- Financial services
- Government/Public sector
- Healthcare
- Hospitality
- Manufacturing
- Professional services
- Real estate
- Retail
- Transportation and distribution
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